Twin Oaks Rehabilitation and Healthcare Center
Nursing home in Mobile, AL
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 857 Crawford Lane, Mobile, AL 36617
- Phone
- (251) 476-3420
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 015211
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 131
- Average residents per day
- 124
- Ownership
- For-profit, corporation
- Legal business name
- Twin Oaks Nursing Home LLC
- Chain
- Ball Healthcare Services (9 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1978
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Oct 26, 2023. CMS lists 6 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 2, 2019 to Oct 26, 2023): 0 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Oct 26, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Oct 26, 2023 | Provide and implement an infection prevention and control program. | E |
| Aug 5, 2021 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Nov 2, 2019 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Nov 2, 2019 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D |
| Nov 2, 2019 | Provide and implement an infection prevention and control program. | J |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.37 hours
- Registered nurse (RN) time per resident per day
- 0.53 hours
- Nurse aide time per resident per day
- 1.91 hours
- Total nurse staffing on weekends
- 2.62 hours
- Nursing staff turnover (yearly)
- 34%
- RN turnover (yearly)
- 23%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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