Nursing HomeInspections

Canterbury Health Care Facility

Nursing home in Phenix City, AL

Medicare & Medicaid certified2★ overall (CMS)

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Public-record details

Address
1720 Knowles Road, Phenix City, AL 36869
Phone
(334) 291-0485
Listed under
For-profit, No fines or payment denials in 3 years
Medicare CCN
015382
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
2 of 5
Certified beds
137
Average residents per day
131
Ownership
For-profit, corporation
Legal business name
Canterbury Aop SNF Operations LLC
Chain
Venza Care Management (30 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 28, 1983
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 015382. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jun 2, 2023. CMS lists 13 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 13, 2020 to Oct 4, 2023): 1 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
Oct 4, 2023Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 2, 2023Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights		D
Potential for more than minimal harm, isolated
Jun 2, 2023Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 2, 2023Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 2, 2023Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 2, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jun 2, 2023Provide or obtain dental services for each resident.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Apr 23, 2021Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Apr 23, 2021Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		E
Potential for more than minimal harm, pattern
Apr 23, 2021Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Apr 23, 2021Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		G
Actual harm, isolated
Apr 23, 2021Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		G
Actual harm, isolated

Showing the 12 most recent of 13. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.86 hours
Registered nurse (RN) time per resident per day
0.54 hours
Nurse aide time per resident per day
2.73 hours
Total nurse staffing on weekends
3.25 hours
Nursing staff turnover (yearly)
58%
RN turnover (yearly)
55%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Phenix City

Parkwood Health Care Facility3301 Stadium Drive · Phenix City, AL 36867 · (334) 297-0237 · For-profit14 health citations in 3 inspection cycles · last standard inspection Feb 13, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)
Bridgeway Health and Rehabilitation Center3900 Lakewood Drive · Phenix City, AL 36867 · (334) 298-8247 · For-profit6 health citations in 3 inspection cycles · last standard inspection Jan 9, 2020 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)

All 3 in Phenix City →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error