Windsor House

Nursing home in Huntsville, AL

Medicare & Medicaid certified1★ overall (CMS)

Call (256) 837-8585 Send a message Map ↗

Public-record details

Address: 4411 McAllister Drive, Huntsville, AL 35805
Phone: (256) 837-8585
Listed under: For-profit
Medicare CCN: 015397
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 2 of 5
Quality measures rating: 3 of 5
Certified beds: 117
Average residents per day: 100
Ownership: For-profit, corporation
Legal business name: Diversicare Windsor House, LLC
Chain: Diversicare Healthcare (44 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Oct 16, 1987
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 015397. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 29, 2021. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 5, 2018 to Sep 20, 2023): 9 from complaint inspections, 4 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

Inspection	Citation	Severity
Sep 20, 2023	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Sep 20, 2023	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Sep 20, 2023	Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Sep 20, 2023	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	J Immediate jeopardy, isolated
Sep 20, 2023	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	J Immediate jeopardy, isolated
Aug 24, 2023	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service · complaint inspection · infection-control inspection	D Potential for more than minimal harm, isolated
Aug 24, 2023	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning · complaint inspection · infection-control inspection	D Potential for more than minimal harm, isolated
Aug 24, 2023	Provide and implement an infection prevention and control program. Infection Control · complaint inspection · infection-control inspection	D Potential for more than minimal harm, isolated
Aug 24, 2023	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights · complaint inspection · infection-control inspection	E Potential for more than minimal harm, pattern
May 29, 2021	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	D Potential for more than minimal harm, isolated
May 29, 2021	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
May 29, 2021	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 24. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $266,231 in the last three years.

Aug 24, 2023

Fine: $266,231

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 2.84 hours
Registered nurse (RN) time per resident per day: 0.57 hours
Nurse aide time per resident per day: 1.75 hours
Total nurse staffing on weekends: 2.46 hours
Nursing staff turnover (yearly): 57%
RN turnover (yearly): 72%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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