Center at Arrowhead, LLC
Nursing home in Glendale, AZ
Medicare-certified5★ overall (CMS)
Public-record details
- Address
- 7201 W Camino San Xavier Ave, Glendale, AZ 85308
- Phone
- (623) 773-6100
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 035289
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 96
- Average residents per day
- 63
- Ownership
- For-profit, corporation
- Legal business name
- Center at Arrowhead LLC
- Chain
- Veritas Management Group (13 facilities)
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Oct 14, 2015
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 2, 2025. CMS lists 13 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 10, 2022 to May 2, 2025): 1 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 2, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| May 2, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| May 2, 2025 | Post nurse staffing information every day. | D |
| May 2, 2025 | Provide and implement an infection prevention and control program. | E |
| May 2, 2025 | Implement a program that monitors antibiotic use. | E |
| Feb 15, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Feb 15, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Sep 20, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Nov 10, 2022 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Nov 10, 2022 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Nov 10, 2022 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Nov 10, 2022 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.35 hours
- Registered nurse (RN) time per resident per day
- 0.49 hours
- Nurse aide time per resident per day
- 2.12 hours
- Total nurse staffing on weekends
- 4.01 hours
- Nursing staff turnover (yearly)
- 72%
- RN turnover (yearly)
- 55%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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