The Center at Tucson
Nursing home in Tucson, AZ
Medicare-certified5★ overall (CMS)
We send it to The Center at Tucson if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (520) 347-5555.
Public-record details
- Address
- 5020 East Glenn Street, Tucson, AZ 85712
- Phone
- (520) 347-5555
- Listed under
- For-profit, 4–5 star overall rating, No fines or payment denials in 3 years
- Medicare CCN
- 035295
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 5 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 96
- Average residents per day
- 87
- Ownership
- For-profit, limited Liability company
- Legal business name
- Center at Tucson LLC
- Chain
- Veritas Management Group (13 facilities)
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Jul 6, 2018
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 16, 2024. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 11, 2022 to Aug 16, 2024): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 16, 2024 | Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel. | B |
| Aug 16, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Aug 16, 2024 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D |
| Feb 9, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Feb 9, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Feb 11, 2022 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Feb 11, 2022 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Feb 11, 2022 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Feb 11, 2022 | Ensure each resident receives an accurate assessment. | D |
| Feb 11, 2022 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Feb 11, 2022 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Feb 11, 2022 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.40 hours
- Registered nurse (RN) time per resident per day
- 0.65 hours
- Nurse aide time per resident per day
- 2.30 hours
- Total nurse staffing on weekends
- 3.53 hours
- Nursing staff turnover (yearly)
- 38%
- RN turnover (yearly)
- 22%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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