Nursing HomeInspections

Surprise Health and Rehabilitation Center

Nursing home in Surprise, AZ

Medicare-certified5★ overall (CMS)

Call (623) 546-5030Send a messageMap ↗

Public-record details

Address
14660 West Parkwood Drive, Surprise, AZ 85374
Phone
(623) 546-5030
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
035297
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
100
Average residents per day
101
Ownership
For-profit, corporation
Legal business name
Ludden Healthcare LLC
Chain
The Ensign Group (342 facilities)
Certified for
Medicare
First approved by Medicare/Medicaid
Oct 4, 2019
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 035297. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 27, 2026. CMS lists 8 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 23, 2022 to Mar 27, 2026): 3 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Mar 27, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 27, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Mar 27, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated
Mar 11, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 6, 2025Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws,…
Administration · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 27, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 23, 2022Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 23, 2022Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights		E
Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
5.05 hours
Registered nurse (RN) time per resident per day
0.89 hours
Nurse aide time per resident per day
2.70 hours
Total nurse staffing on weekends
4.26 hours
Nursing staff turnover (yearly)
41%
RN turnover (yearly)
40%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Surprise

Sante Of Surprise14775 West Yorkshire Drive · Surprise, AZ 85374 · (623) 594-5050 · Nonprofit10 health citations in 3 inspection cycles · last standard inspection May 28, 2026 · no CMS fines in 3 yrsMedicare-certified4★ overall (CMS)

All 2 in Surprise →