Wood-Lawn Heights
Nursing home in Batesville, AR
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 2800 Neeley Street, Batesville, AR 72501
- Phone
- (870) 793-7195
- Listed under
- Nonprofit, 4–5 star overall rating
- Medicare CCN
- 045317
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 1 of 5
- Certified beds
- 140
- Average residents per day
- 90
- Ownership
- Nonprofit, other
- Legal business name
- Wood-Lawn, INC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 1, 1996
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 14, 2025. CMS lists 13 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 6, 2023 to Aug 14, 2025): 0 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 14, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E |
| Aug 14, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| May 22, 2024 | Ensure each resident receives an accurate assessment. | D |
| May 22, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| May 22, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E |
| May 22, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | E |
| May 22, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G |
| May 22, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Apr 6, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Apr 6, 2023 | Provide safe and appropriate respiratory care for a resident when needed. | E |
| Apr 6, 2023 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E |
| Apr 6, 2023 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E |
Fines and payment denials
CMS records 1 fine totalling $12,695 in the last three years.
| May 22, 2024 | Fine: $12,695 |
Staffing
- Total nurse staffing per resident per day
- 4.89 hours
- Registered nurse (RN) time per resident per day
- 0.69 hours
- Nurse aide time per resident per day
- 3.13 hours
- Total nurse staffing on weekends
- 4.04 hours
- Nursing staff turnover (yearly)
- 31%
- RN turnover (yearly)
- 8%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.