Highlands of Bella Vista Health & Rehab, LLC
Nursing home in Bella Vista, AR
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 670 Rogers Road, Bella Vista, AR 72715
- Phone
- (479) 876-1847
- Listed under
- For-profit
- Medicare CCN
- 045402
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 90
- Average residents per day
- 66
- Ownership
- For-profit, limited Liability company
- Chain
- Central Arkansas Nursing Centers (38 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 27, 2004
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 21, 2024. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 11, 2022 to Nov 26, 2025): 1 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Nov 26, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E |
| Nov 21, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F |
| Nov 21, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Nov 10, 2023 | Ensure medication error rates are not 5 percent or greater. | E |
| Nov 10, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Nov 10, 2023 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E |
| Nov 10, 2023 | Ensure that residents are free from significant medication errors. | J |
| Aug 11, 2022 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Aug 11, 2022 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Aug 11, 2022 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Aug 11, 2022 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D |
| Aug 11, 2022 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D |
Fines and payment denials
CMS records 1 fine totalling $8,055 in the last three years.
| Nov 10, 2023 | Fine: $8,055 |
Staffing
- Total nurse staffing per resident per day
- 4.44 hours
- Registered nurse (RN) time per resident per day
- 0.39 hours
- Nurse aide time per resident per day
- 2.86 hours
- Total nurse staffing on weekends
- 3.72 hours
- Nursing staff turnover (yearly)
- 46%
- RN turnover (yearly)
- 50%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.