Willow Pass Healthcare Center
Nursing home in Concord, CA
Medicare & Medicaid certified3★ overall (CMS)
We send it to Willow Pass Healthcare Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (925) 689-9222.
Public-record details
- Address
- 3318 Willow Pass Road, Concord, CA 94519
- Phone
- (925) 689-9222
- Listed under
- For-profit
- Medicare CCN
- 055241
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 81
- Average residents per day
- 78
- Ownership
- For-profit, corporation
- Legal business name
- Willow Pass Health Care Center INC
- Chain
- Pratap Poddatoori (6 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1967
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Oct 14, 2022. CMS lists 49 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 9, 2019 to Mar 26, 2026): 11 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 26, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Mar 26, 2026 | Respond appropriately to all alleged violations. | D |
| Mar 13, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| Mar 13, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Mar 13, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Sep 7, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Jul 9, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Apr 25, 2024 | Provide a bathroom in or located near each resident’s room. | D |
| Apr 25, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Apr 11, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| Feb 21, 2024 | Keep residents' personal and medical records private and confidential. | D |
| Oct 14, 2022 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B |
Fines and payment denials
CMS records 1 fine totalling $45,702 and 1 denial of Medicare payment for new admissions in the last three years.
| Apr 11, 2024 | Fine: $45,702 |
| Apr 11, 2024 | Payment denial for 27 days from May 3, 2024 |
Staffing
- Total nurse staffing per resident per day
- 3.94 hours
- Registered nurse (RN) time per resident per day
- 0.61 hours
- Nurse aide time per resident per day
- 2.52 hours
- Total nurse staffing on weekends
- 3.72 hours
- Nursing staff turnover (yearly)
- 45%
- RN turnover (yearly)
- 33%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Concord
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error