Nursing HomeInspections

Pilgrim Place Health Services Center

Nursing home in Claremont, CA

Medicare & Medicaid certified3★ overall (CMS)

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Public-record details

Address
721 Harrison Ave, Claremont, CA 91711
Phone
(909) 399-5500
Listed under
Nonprofit, No fines or payment denials in 3 years, Part of a retirement community
Medicare CCN
055261
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
62
Average residents per day
60
Ownership
Nonprofit, corporation
Legal business name
Pilgrim Place in Claremont
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 1, 1967
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 055261. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Dec 5, 2025. CMS lists 53 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 6, 2023 to Aug 18, 2026): 10 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Aug 18, 2026Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 29, 2026Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 5, 2025Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 5, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 5, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 5, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 5, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		E
Potential for more than minimal harm, pattern
Dec 5, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		E
Potential for more than minimal harm, pattern
Dec 5, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Dec 5, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Dec 5, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Dec 5, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 53. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.30 hours
Registered nurse (RN) time per resident per day
0.39 hours
Nurse aide time per resident per day
2.64 hours
Total nurse staffing on weekends
3.77 hours
Nursing staff turnover (yearly)
42%
RN turnover (yearly)
70%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Claremont

Claremont Heights Post Acute590 S. Indian Hill Blvd. · Claremont, CA 91711 · (909) 624-4511 · For-profit85 health citations in 3 inspection cycles · last standard inspection Feb 27, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)
Claremont Manor Care Center621 W Bonita Ave · Claremont, CA 91711 · (909) 626-1227 · Nonprofit49 health citations in 3 inspection cycles · last standard inspection Mar 13, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)

All 3 in Claremont →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error