The Orchard - Post Acute Care
Nursing home in Whittier, CA
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 12385 E. Washington Blvd, Whittier, CA 90606
- Phone
- (562) 693-7701
- Listed under
- For-profit
- Medicare CCN
- 055706
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Certified beds
- 162
- Average residents per day
- 150
- Ownership
- For-profit, limited Liability company
- Legal business name
- Ensign Whittier West LLC
- Chain
- The Ensign Group (342 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 31, 1971
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 7, 2025. CMS lists 55 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 9, 2021 to Mar 11, 2026): 14 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 11, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Mar 11, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Nov 19, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Aug 7, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Aug 7, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Aug 7, 2025 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D |
| Aug 7, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Aug 7, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Aug 7, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Aug 7, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Aug 7, 2025 | Provide routine and 24-hour emergency dental care for each resident. | D |
| Aug 7, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
Fines and payment denials
CMS records 1 fine totalling $14,950 in the last three years.
| Apr 29, 2025 | Fine: $14,950 |
Staffing
- Total nurse staffing per resident per day
- 4.34 hours
- Registered nurse (RN) time per resident per day
- 0.29 hours
- Nurse aide time per resident per day
- 2.97 hours
- Total nurse staffing on weekends
- 4.02 hours
- Nursing staff turnover (yearly)
- 31%
- RN turnover (yearly)
- 29%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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