Villa Las Palmas Healthcare Center
Nursing home in El Cajon, CA
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 622 South Anza Street, El Cajon, CA 92020
- Phone
- (619) 442-0544
- Listed under
- For-profit
- Medicare CCN
- 055806
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 151
- Average residents per day
- 143
- Ownership
- For-profit, corporation
- Legal business name
- Jeffrey Pine Holdings LLC
- Chain
- Pacs Group (274 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 17, 1967
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 8, 2025. CMS lists 46 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 22, 2019 to Apr 14, 2026): 16 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 14, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Dec 19, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jul 29, 2025 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D |
| Jun 12, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| May 8, 2025 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| May 8, 2025 | Ensure that residents are free from significant medication errors. | D |
| May 8, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| May 5, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| May 5, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| May 5, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| Apr 17, 2025 | Hire a qualified full-time social worker in a facility with more than 120 beds. | E |
| Mar 4, 2024 | Provide enough food/fluids to maintain a resident's health. | G |
Fines and payment denials
CMS records 2 fines totalling $33,732 and 1 denial of Medicare payment for new admissions in the last three years.
| Apr 17, 2025 | Fine: $25,714 |
| Apr 17, 2025 | Payment denial for 1 days from Jun 3, 2025 |
| Mar 4, 2024 | Fine: $8,018 |
Staffing
- Total nurse staffing per resident per day
- 3.73 hours
- Registered nurse (RN) time per resident per day
- 0.48 hours
- Nurse aide time per resident per day
- 2.24 hours
- Total nurse staffing on weekends
- 3.56 hours
- Nursing staff turnover (yearly)
- 33%
- RN turnover (yearly)
- 27%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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