Santa Rosa Post Acute
Nursing home in Santa Rosa, CA
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 4650 Hoen Avenue, Santa Rosa, CA 95405
- Phone
- (707) 546-0471
- Listed under
- For-profit
- Medicare CCN
- 055854
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 99
- Average residents per day
- 96
- Ownership
- For-profit, limited Liability company
- Legal business name
- Santa Rosaidence Opco LLC
- Chain
- Pacs Group (274 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Nov 3, 1967
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 12, 2025. CMS lists 51 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 23, 2021 to Mar 11, 2026): 32 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 11, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Mar 11, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E |
| Feb 6, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Dec 26, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Dec 26, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Sep 12, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Sep 12, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Sep 12, 2025 | Provide safe, appropriate pain management for a resident who requires such services. | D |
| Sep 12, 2025 | Provide and implement an infection prevention and control program. | D |
| Sep 12, 2025 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| Sep 12, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D |
| Sep 12, 2025 | Observe each nurse aide's job performance and give regular training. | E |
Fines and payment denials
CMS records 1 fine totalling $10,166 in the last three years.
| Jan 28, 2025 | Fine: $10,166 |
Staffing
- Total nurse staffing per resident per day
- 3.98 hours
- Registered nurse (RN) time per resident per day
- 0.64 hours
- Nurse aide time per resident per day
- 2.43 hours
- Total nurse staffing on weekends
- 3.49 hours
- Nursing staff turnover (yearly)
- 31%
- RN turnover (yearly)
- 29%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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