Nursing HomeInspections

National City Post Acute

Nursing home in National City, CA

Medicare & Medicaid certified3★ overall (CMS)

Call (619) 474-6741Send a messageMap ↗

Public-record details

Address
220 East 24th Street, National City, CA 91950
Phone
(619) 474-6741
Listed under
For-profit
Medicare CCN
055954
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
98
Average residents per day
92
Ownership
For-profit, limited Liability company
Legal business name
Windsor Care Center National City INC
Chain
Windsor (22 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 1, 1968
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 055954. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 19, 2025. CMS lists 47 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 11, 2019 to Jun 22, 2026): 13 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 22, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 16, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 19, 2025Give the resident's representative the ability to exercise the resident's rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 19, 2025Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 19, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 19, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Dec 19, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 19, 2025Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 19, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 19, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 19, 2025Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated
Dec 19, 2025Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 47. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $15,652 in the last three years.

Aug 22, 2024Fine: $15,652

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.93 hours
Registered nurse (RN) time per resident per day
0.66 hours
Nurse aide time per resident per day
2.49 hours
Total nurse staffing on weekends
3.55 hours
Nursing staff turnover (yearly)
44%
RN turnover (yearly)
47%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in National City

Friendship Manor Nursing & Rehab Center902 South Euclid Avenue · National City, CA 91950 · (619) 791-7700 · For-profit29 health citations in 3 inspection cycles · last standard inspection Jul 24, 2025 · $297,367 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)Paradise Valley Health Care2575 E. Eighth St. · National City, CA 91950 · (619) 470-6700 · For-profit21 health citations in 3 inspection cycles · last standard inspection Nov 21, 2024 · $10,036 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)Castle Manor Nursing & Rehabilitation Center541 V Avenue · National City, CA 91950 · (619) 791-7900 · For-profit25 health citations in 3 inspection cycles · last standard inspection Mar 27, 2025 · $10,188 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)Hillcrest Manor Sanitarium1889 National City Blvd. · National City, CA 91950 · (619) 477-1176 · For-profit33 health citations in 3 inspection cycles · last standard inspection Feb 12, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)

All 5 in National City →