Nursing HomeInspections

Heritage Manor

Nursing home in Monterey Park, CA

Medicare & Medicaid certified2★ overall (CMS)

Call (626) 573-3141Send a messageMap ↗

Public-record details

Address
610 North Garfield Avenue, Monterey Park, CA 91754
Phone
(626) 573-3141
Listed under
For-profit
Medicare CCN
055989
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
99
Average residents per day
95
Ownership
For-profit, limited Liability company
Legal business name
Heritage Manor Healthcare LLC
Chain
David Johnson (48 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 1, 1970
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 055989. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 30, 2026. CMS lists 65 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 14, 2023 to May 1, 2026): 19 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
May 1, 2026Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
May 1, 2026Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Apr 30, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 30, 2026Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 30, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 30, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 30, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Apr 30, 2026Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Apr 30, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Apr 30, 2026Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration		D
Potential for more than minimal harm, isolated
Apr 30, 2026Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental		D
Potential for more than minimal harm, isolated
Apr 30, 2026Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 65. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $17,940 in the last three years.

Mar 28, 2025Fine: $17,940

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.98 hours
Registered nurse (RN) time per resident per day
0.41 hours
Nurse aide time per resident per day
2.52 hours
Total nurse staffing on weekends
3.69 hours
Nursing staff turnover (yearly)
24%
RN turnover (yearly)
38%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Monterey Park

Monterey Park Conv Hosp416 N Garfield Ave · Monterey Park, CA 91754 · (626) 280-0280 · For-profit45 health citations in 3 inspection cycles · last standard inspection Jul 2, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)

All 2 in Monterey Park →