Pacific Palms Healthcare

Nursing home in Long Beach, CA

Medicare & Medicaid certified2★ overall (CMS)

Call (562) 433-6791 Send a message Map ↗

Public-record details

Address: 1020 Termino Avenue, Long Beach, CA 90804
Phone: (562) 433-6791
Listed under: For-profit
Medicare CCN: 056164
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 4 of 5
Quality measures rating: 5 of 5
Certified beds: 133
Average residents per day: 116
Ownership: For-profit, limited Liability company
Legal business name: Pacific Palms Healthcare LLC
Chain: Charis Trust Dtd 12/22/16 (6 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Mar 6, 1970
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 056164. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 21, 2025. CMS lists 67 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 6, 2023 to Apr 8, 2026): 6 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 8, 2026	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Apr 8, 2026	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Dec 30, 2025	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Nov 21, 2025	Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights	D Potential for more than minimal harm, isolated
Nov 21, 2025	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights	D Potential for more than minimal harm, isolated
Nov 21, 2025	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Nov 21, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Nov 21, 2025	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Nov 21, 2025	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care	D Potential for more than minimal harm, isolated
Nov 21, 2025	Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Nov 21, 2025	Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care	D Potential for more than minimal harm, isolated
Nov 21, 2025	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 67. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $19,475 in the last three years.

Oct 6, 2023

Fine: $19,475

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.25 hours
Registered nurse (RN) time per resident per day: 0.55 hours
Nurse aide time per resident per day: 2.65 hours
Total nurse staffing on weekends: 3.87 hours
Nursing staff turnover (yearly): 27%
RN turnover (yearly): 20%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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