Nursing HomeInspections

Arbor Glen Care Center

Nursing home in Glendora, CA

Medicare & Medicaid certified2★ overall (CMS)

Call (626) 963-7531Send a messageMap ↗

Public-record details

Address
1033 E. Arrow Highway, Glendora, CA 91740
Phone
(626) 963-7531
Listed under
For-profit
Medicare CCN
056360
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
98
Average residents per day
86
Ownership
For-profit, limited Liability company
Legal business name
Ensign San Dimas LLC
Chain
The Ensign Group (342 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 1, 1973
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 056360. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 27, 2026. CMS lists 85 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 11, 2023 to May 22, 2026): 37 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
May 22, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
May 22, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
May 22, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		E
Potential for more than minimal harm, pattern
Mar 27, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 27, 2026Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 27, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 27, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 27, 2026Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 27, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 27, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 27, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 27, 2026Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 85. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 0 fines totalling $0 and 1 denial of Medicare payment for new admissions in the last three years.

Nov 6, 2024Payment denial for 26 days from Dec 6, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.49 hours
Registered nurse (RN) time per resident per day
0.47 hours
Nurse aide time per resident per day
2.66 hours
Total nurse staffing on weekends
3.83 hours
Nursing staff turnover (yearly)
53%
RN turnover (yearly)
77%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Glendora

Gladstone Sub-Acute and Rehab Center435 E. Gladstone St · Glendora, CA 91740 · (626) 963-5955 · For-profit94 health citations in 3 inspection cycles · last standard inspection Jun 27, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified1★ overall (CMS)Glendora Canyon Transitional Care Unit401 W. Ada Ave. · Glendora, CA 91741 · (626) 335-9810 · For-profit71 health citations in 3 inspection cycles · last standard inspection Jan 16, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified1★ overall (CMS)CMS abuse iconGlendora Grand, INC805 W. Arrow Hwy. · Glendora, CA 91740 · (626) 331-0781 · For-profit98 health citations in 3 inspection cycles · last standard inspection Aug 8, 2025 · $168,190 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)Mesa Glen Care Center638 E Colorado Avenue · Glendora, CA 91740 · (626) 963-6091 · For-profit144 health citations in 3 inspection cycles · last standard inspection May 8, 2026 · $103,080 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)CMS abuse icon

All 5 in Glendora →