Nursing HomeInspections

The Grove Post-Acute Care Center

Nursing home in Sylmar, CA

Medicare & Medicaid certified2★ overall (CMS)

Call (818) 361-0191Send a messageMap ↗

Public-record details

Address
14122 Hubbard Street, Sylmar, CA 91342
Phone
(818) 361-0191
Listed under
For-profit
Medicare CCN
056382
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
75
Average residents per day
66
Ownership
For-profit, limited Liability company
Legal business name
The Handsel Group LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 1, 1979
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 056382. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 4, 2025. CMS lists 93 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 23, 2023 to Jun 4, 2026): 22 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Jun 4, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 20, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 4, 2025Post nurse staffing information every day.
Nursing and Physician Services
B
Potential for minimal harm, pattern
Dec 4, 2025Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Environmental
B
Potential for minimal harm, pattern
Dec 4, 2025Reasonably accommodate the needs and preferences of each resident.
Resident Rights
D
Potential for more than minimal harm, isolated
Dec 4, 2025Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights
D
Potential for more than minimal harm, isolated
Dec 4, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 4, 2025Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights
D
Potential for more than minimal harm, isolated
Dec 4, 2025Keep residents' personal and medical records private and confidential.
Resident Rights
D
Potential for more than minimal harm, isolated
Dec 4, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 4, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Dec 4, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 93. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $17,345 and 1 denial of Medicare payment for new admissions in the last three years.

Dec 31, 2024Fine: $17,345
Dec 31, 2024Payment denial for 7 days from Jan 30, 2025

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.52 hours
Registered nurse (RN) time per resident per day
0.31 hours
Nurse aide time per resident per day
2.22 hours
Total nurse staffing on weekends
3.16 hours
Nursing staff turnover (yearly)
23%
RN turnover (yearly)
20%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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