The Grove Post-Acute Care Center
Nursing home in Sylmar, CA
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 14122 Hubbard Street, Sylmar, CA 91342
- Phone
- (818) 361-0191
- Listed under
- For-profit
- Medicare CCN
- 056382
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 75
- Average residents per day
- 66
- Ownership
- For-profit, limited Liability company
- Legal business name
- The Handsel Group LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 1, 1979
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 4, 2025. CMS lists 93 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 23, 2023 to Jun 4, 2026): 22 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 4, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Feb 20, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Dec 4, 2025 | Post nurse staffing information every day. | B |
| Dec 4, 2025 | Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. | B |
| Dec 4, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Dec 4, 2025 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D |
| Dec 4, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Dec 4, 2025 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D |
| Dec 4, 2025 | Keep residents' personal and medical records private and confidential. | D |
| Dec 4, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Dec 4, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Dec 4, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
Fines and payment denials
CMS records 1 fine totalling $17,345 and 1 denial of Medicare payment for new admissions in the last three years.
| Dec 31, 2024 | Fine: $17,345 |
| Dec 31, 2024 | Payment denial for 7 days from Jan 30, 2025 |
Staffing
- Total nurse staffing per resident per day
- 3.52 hours
- Registered nurse (RN) time per resident per day
- 0.31 hours
- Nurse aide time per resident per day
- 2.22 hours
- Total nurse staffing on weekends
- 3.16 hours
- Nursing staff turnover (yearly)
- 23%
- RN turnover (yearly)
- 20%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.