Nursing HomeInspections

Whitney Oaks Care Center

Nursing home in Carmichael, CA

Medicare & Medicaid certified4★ overall (CMS)

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Public-record details

Address
3529 Walnut Avenue, Carmichael, CA 95608
Phone
(916) 488-8601
Listed under
For-profit, 4–5 star overall rating, No fines or payment denials in 3 years
Medicare CCN
056410
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
126
Average residents per day
120
Ownership
For-profit, corporation
Legal business name
Queen Ann's Lace Holdings, LLC
Chain
Pacs Group (277 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Oct 17, 1973
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 056410. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Sep 2, 2026. CMS lists 66 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 9, 2023 to Sep 2, 2026): 20 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Sep 2, 2026Give the resident's representative the ability to exercise the resident's rights.
Resident Rights · under dispute review
D
Potential for more than minimal harm, isolated
Sep 2, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · under dispute review
D
Potential for more than minimal harm, isolated
Sep 2, 2026Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care · under dispute review
D
Potential for more than minimal harm, isolated
Sep 2, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Sep 2, 2026Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care · under dispute review
D
Potential for more than minimal harm, isolated
Sep 2, 2026Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service · under dispute review
D
Potential for more than minimal harm, isolated
Sep 2, 2026Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service · under dispute review
D
Potential for more than minimal harm, isolated
Sep 2, 2026Ensure that residents are free from significant medication errors.
Pharmacy Service · under dispute review
D
Potential for more than minimal harm, isolated
Sep 2, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service
E
Potential for more than minimal harm, pattern
Sep 2, 2026Ensure medication error rates are not 5 percent or greater.
Pharmacy Service
E
Potential for more than minimal harm, pattern
Sep 2, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service · under dispute review
E
Potential for more than minimal harm, pattern
Sep 2, 2026Provide and implement an infection prevention and control program.
Infection Control · under dispute review
E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 66. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.97 hours
Registered nurse (RN) time per resident per day
0.48 hours
Nurse aide time per resident per day
2.43 hours
Total nurse staffing on weekends
3.73 hours
Nursing staff turnover (yearly)
32%
RN turnover (yearly)
47%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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