Heights Care & Rehabilitation LLC

Nursing home in Denver, CO

Medicare & Medicaid certified2★ overall (CMS)

Call (303) 761-0260 Send a message Map ↗

Public-record details

Address: 3131 S Federal Blvd, Denver, CO 80236
Phone: (303) 761-0260
Listed under: For-profit
Medicare CCN: 065191
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 2 of 5
Quality measures rating: 5 of 5
Certified beds: 110
Average residents per day: 90
Ownership: For-profit, limited Liability company
Legal business name: Heights Community Healthcare LLC
Chain: Pacs Group (274 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Aug 1, 1984
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 065191. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 6, 2026. CMS lists 55 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 16, 2022 to Apr 6, 2026): 25 from complaint inspections, 5 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

Inspection	Citation	Severity
Apr 6, 2026	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights	D Potential for more than minimal harm, isolated
Apr 6, 2026	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care	D Potential for more than minimal harm, isolated
Apr 6, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Apr 6, 2026	Ensure medication error rates are not 5 percent or greater. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Apr 6, 2026	Ensure that residents are free from significant medication errors. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Apr 6, 2026	Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Apr 6, 2026	Provide and implement an infection prevention and control program. Infection Control	E Potential for more than minimal harm, pattern
Apr 6, 2026	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary · complaint inspection	F Potential for more than minimal harm, widespread
Dec 9, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
May 8, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	E Potential for more than minimal harm, pattern
Jul 9, 2024	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
May 15, 2024	Provide and implement an infection prevention and control program. Infection Control · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 55. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $68,159 and 1 denial of Medicare payment for new admissions in the last three years.

May 15, 2024	Fine: $28,912
Jan 11, 2024	Fine: $39,247
Jan 11, 2024	Payment denial for 37 days from Feb 10, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.30 hours
Registered nurse (RN) time per resident per day: 0.48 hours
Nurse aide time per resident per day: 2.03 hours
Total nurse staffing on weekends: 2.86 hours
Nursing staff turnover (yearly): 76%
RN turnover (yearly): 58%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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