Nursing HomeInspections

Autumn Lake Healthcare at Windsor

Nursing home in Windsor, CT

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

Call (860) 688-7211Send a messageMap ↗

Public-record details

Address
581 Poquonock Ave, Windsor, CT 06095
Phone
(860) 688-7211
Listed under
For-profit
Medicare CCN
075011
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
2 of 5
Certified beds
108
Average residents per day
100
Ownership
For-profit, corporation
Legal business name
Windsor Health and Rehabilitation Center LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 1, 1971
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 075011. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 11, 2026. CMS lists 51 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 7, 2021 to Apr 14, 2026): 3 from complaint inspections, 1 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
Apr 14, 2026Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 11, 2026Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights		B
Potential for minimal harm, pattern
Mar 11, 2026Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
Mar 11, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
Mar 11, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 11, 2026Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 11, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 11, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Mar 11, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Mar 11, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 11, 2026Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 11, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 51. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $190,822 in the last three years.

Mar 11, 2026Fine: $171,390
Mar 12, 2024Fine: $19,432

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.34 hours
Registered nurse (RN) time per resident per day
0.41 hours
Nurse aide time per resident per day
2.09 hours
Total nurse staffing on weekends
3.15 hours
Nursing staff turnover (yearly)
51%
RN turnover (yearly)
46%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Windsor

Complete Care at Kimberly Hall-South1 Emerson Drive · Windsor, CT 06095 · (860) 688-6443 · For-profit37 health citations in 3 inspection cycles · last standard inspection Nov 19, 2024 · $14,728 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)Complete Care at Kimberly Hall North1 Emerson Dr · Windsor, CT 06095 · (860) 688-6443 · For-profit41 health citations in 3 inspection cycles · last standard inspection Sep 19, 2024 · $13,065 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

All 3 in Windsor →