Villa Maria Nursing and Rehabilitation Community
Nursing home in Plainfield, CT
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 20 Babcock Avenue, Plainfield, CT 06374
- Phone
- (860) 564-3387
- Listed under
- For-profit
- Medicare CCN
- 075084
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 56
- Average residents per day
- 57
- Ownership
- For-profit, limited Liability company
- Legal business name
- Plainfield SNF Opco LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Mar 1, 1974
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 10, 2025. CMS lists 63 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 10, 2021 to Jun 15, 2026): 17 from complaint inspections, 4 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 15, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jun 15, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Jun 15, 2026 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
| Jun 15, 2026 | Respond appropriately to all alleged violations. | D |
| Jun 15, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| May 11, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| May 11, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Mar 30, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Mar 30, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| Jun 10, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jun 10, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jun 10, 2025 | Respond appropriately to all alleged violations. | D |
Fines and payment denials
CMS records 3 fines totalling $36,384 in the last three years.
| Mar 30, 2026 | Fine: $9,110 |
| Jan 2, 2025 | Fine: $12,841 |
| May 7, 2024 | Fine: $14,433 |
Staffing
- Total nurse staffing per resident per day
- 3.31 hours
- Registered nurse (RN) time per resident per day
- 0.59 hours
- Nurse aide time per resident per day
- 1.98 hours
- Total nurse staffing on weekends
- 3.11 hours
- Nursing staff turnover (yearly)
- 55%
- RN turnover (yearly)
- 50%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.