Arden Care Center
Nursing home in Hamden, CT
Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)CMS abuse icon
Public-record details
- Address
- 850 Mix Ave, Hamden, CT 06514
- Phone
- (203) 281-3500
- Listed under
- For-profit
- Medicare CCN
- 075228
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 271
- Average residents per day
- 219
- Ownership
- For-profit, limited Liability company
- Legal business name
- Arden Care Center LLC
- Chain
- Highbridge Healthcare (6 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 1, 1973
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 26, 2025. CMS lists 89 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 24, 2019 to Apr 15, 2026): 57 from complaint inspections, 3 at the “actual harm” level or higher, including 2 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years. CMS lists this facility as a candidate for its Special Focus Facility program.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 15, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Apr 15, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Apr 15, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Apr 15, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Apr 15, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Apr 15, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Apr 15, 2026 | Ensure that residents are free from significant medication errors. | E |
| Mar 9, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Mar 9, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Mar 9, 2026 | Provide appropriate foot care. | D |
| Mar 9, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E |
| Feb 17, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
Fines and payment denials
CMS records 2 fines totalling $87,831 in the last three years.
| Feb 28, 2024 | Fine: $15,642 |
| Oct 19, 2023 | Fine: $72,189 |
Staffing
- Total nurse staffing per resident per day
- 3.53 hours
- Registered nurse (RN) time per resident per day
- 0.45 hours
- Nurse aide time per resident per day
- 2.19 hours
- Total nurse staffing on weekends
- 3.29 hours
- Nursing staff turnover (yearly)
- 38%
- RN turnover (yearly)
- 71%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.