Nursing HomeInspections

The Guilford House

Nursing home in Guilford, CT

Medicare & Medicaid certified4★ overall (CMS)

Call (203) 488-9142Send a messageMap ↗

Public-record details

Address
109 West Lake Avenue, Guilford, CT 06437
Phone
(203) 488-9142
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
075235
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
5 of 5
Quality measures rating
3 of 5
Certified beds
75
Average residents per day
72
Ownership
For-profit, limited Liability company
Legal business name
West Lake Properties LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 18, 1974
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 075235. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Oct 23, 2023. CMS lists 33 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 17, 2019 to Sep 22, 2025): 4 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Sep 22, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Sep 22, 2025Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 15, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Jan 8, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 23, 2023Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights		B
Potential for minimal harm, pattern
Oct 23, 2023Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights		B
Potential for minimal harm, pattern
Oct 23, 2023Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services		C
Potential for minimal harm, widespread
Oct 23, 2023Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Oct 23, 2023Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Oct 23, 2023Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Oct 23, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Oct 23, 2023Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 33. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $8,824 in the last three years.

Oct 15, 2024Fine: $8,824

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.44 hours
Registered nurse (RN) time per resident per day
0.69 hours
Nurse aide time per resident per day
2.70 hours
Total nurse staffing on weekends
4.29 hours
Nursing staff turnover (yearly)
39%
RN turnover (yearly)
18%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Guilford

Apple Rehab Guilford10 Boston Post Rd · Guilford, CT 06437 · (203) 453-3725 · For-profit39 health citations in 3 inspection cycles · last standard inspection Feb 25, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)CMS abuse icon

All 2 in Guilford →