Nursing HomeInspections

Mystic Healthcare & Rehabilitation Center, LLC

Nursing home in Mystic, CT

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

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Public-record details

Address
475 High St, Mystic, CT 06355
Phone
(860) 536-6070
Listed under
For-profit
Medicare CCN
075271
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
2 of 5
Certified beds
100
Average residents per day
90
Ownership
For-profit, limited Liability company
Legal business name
Mystic Healthcare & Rehabilitation Center LLC
Chain
Ryders Health Management (7 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 1, 1976
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 075271. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 14, 2026. CMS lists 41 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 2, 2021 to May 6, 2026): 18 from complaint inspections, 3 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
May 6, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
May 6, 2026Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
May 6, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
May 6, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Mar 19, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 19, 2026Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 19, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		J
Immediate jeopardy, isolated
Jan 14, 2026Have a plan that describes the process for conducting QAPI and QAA activities.
Administration		B
Potential for minimal harm, pattern
Jan 14, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 14, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 14, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 14, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 41. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $38,860 in the last three years.

Mar 19, 2026Fine: $17,215
Mar 19, 2026Fine: $21,645

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.35 hours
Registered nurse (RN) time per resident per day
0.56 hours
Nurse aide time per resident per day
1.96 hours
Total nurse staffing on weekends
3.11 hours
Nursing staff turnover (yearly)
59%
RN turnover (yearly)
65%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Mystic

Avalon Health Care Center at Stoneridge186 Jerry Browne Road · Mystic, CT 06355 · (860) 572-5623 · For-profit7 health citations in 3 inspection cycles · last standard inspection Sep 27, 2024 · $8,018 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)Pendleton Rehabilitation and Nursing Center44 Maritime Drive · Mystic, CT 06355 · (860) 572-1700 · For-profit32 health citations in 3 inspection cycles · last standard inspection Jan 23, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Apple Rehab Mystic28 Broadway Ave · Mystic, CT 06355 · (860) 536-9655 · For-profit32 health citations in 3 inspection cycles · last standard inspection Aug 13, 2024 · $16,588 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

All 4 in Mystic →