Nursing HomeInspections

Autumn Lake Healthcare at New Britain

Nursing home in New Britain, CT

Medicare & Medicaid certified5★ overall (CMS)

Call (860) 224-3111Send a messageMap ↗

Public-record details

Address
400 Brittany Farms Rd, New Britain, CT 06053
Phone
(860) 224-3111
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
075292
Overall star rating
5 of 5 ★★★★★
Health inspection rating
5 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
282
Average residents per day
254
Ownership
For-profit, limited Liability company
Legal business name
New Britain Operations LLC
Chain
Autumn Lake Healthcare (59 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 1, 1979
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 075292. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 24, 2026. CMS lists 25 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 24, 2021 to Apr 24, 2026): 12 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Apr 24, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Apr 24, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Apr 24, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · under dispute review		D
Potential for more than minimal harm, isolated
Apr 24, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Apr 24, 2026Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Apr 24, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · under dispute review		K
Immediate jeopardy, pattern
Jul 18, 2024Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 18, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 11, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
May 10, 2024Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning · complaint inspection		B
Potential for minimal harm, pattern
May 10, 2024Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services · complaint inspection		B
Potential for minimal harm, pattern
May 10, 2024Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 25. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.39 hours
Registered nurse (RN) time per resident per day
0.32 hours
Nurse aide time per resident per day
2.10 hours
Total nurse staffing on weekends
3.10 hours
Nursing staff turnover (yearly)
48%
RN turnover (yearly)
33%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in New Britain

Jerome Home975 Corbin Avenue · New Britain, CT 06052 · (860) 229-3707 · Nonprofit21 health citations in 3 inspection cycles · last standard inspection Feb 10, 2025 · $8,018 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)Monsignor Bojnowski Manor, INC50 Pulaski Street · New Britain, CT 06053 · (860) 229-0336 · Nonprofit37 health citations in 3 inspection cycles · last standard inspection Feb 4, 2025 · $21,991 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)CMS abuse iconGrandview Rehabilitation and Healthcare Center55 Grand Street · New Britain, CT 06052 · (860) 223-3617 · For-profit71 health citations in 3 inspection cycles · last standard inspection Jul 24, 2025 · $485,942 in CMS fines (3 yrs)Medicare & Medicaid certifiedSpecial Focus Facility (CMS)CMS abuse icon

All 4 in New Britain →