Nursing HomeInspections

Autumn Lake Healthcare at New Britain

Nursing home in New Britain, CT

Medicare & Medicaid certified2★ overall (CMS)

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Public-record details

Address
400 Brittany Farms Rd, New Britain, CT 06053
Phone
(860) 224-3111
Listed under
For-profit
Medicare CCN
075292
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
282
Average residents per day
248
Ownership
For-profit, limited Liability company
Legal business name
New Britain Operations LLC
Chain
Autumn Lake Healthcare (59 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 1, 1979
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 075292. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Apr 24, 2026. CMS lists 25 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 24, 2021 to Aug 26, 2026): 12 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Aug 26, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 26, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 24, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Apr 24, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Apr 24, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Apr 24, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Apr 24, 2026Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Apr 24, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		K
Immediate jeopardy, pattern
Jul 18, 2024Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 18, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 11, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
May 10, 2024Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning · complaint inspection		B
Potential for minimal harm, pattern

Showing the 12 most recent of 25. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $10,618 in the last three years.

Apr 24, 2026Fine: $10,618

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.52 hours
Registered nurse (RN) time per resident per day
0.33 hours
Nurse aide time per resident per day
2.16 hours
Total nurse staffing on weekends
3.22 hours
Nursing staff turnover (yearly)
45%
RN turnover (yearly)
38%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in New Britain

Jerome Home975 Corbin Avenue · New Britain, CT 06052 · (860) 229-3707 · Nonprofit21 health citations in 3 inspection cycles · last standard inspection Feb 10, 2025 · $8,018 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)
Monsignor Bojnowski Manor, INC50 Pulaski Street · New Britain, CT 06053 · (860) 229-0336 · Nonprofit40 health citations in 3 inspection cycles · last standard inspection Feb 4, 2025 · $21,991 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)CMS abuse icon
Grandview Rehabilitation and Healthcare Center55 Grand Street · New Britain, CT 06052 · (860) 223-3617 · For-profit69 health citations in 3 inspection cycles · last standard inspection May 14, 2026 · $466,706 in CMS fines (3 yrs)Medicare & Medicaid certifiedSpecial Focus Facility (CMS)CMS abuse icon

All 4 in New Britain →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error