Nursing HomeInspections

Whispering Pines Rehabilitation and Nursing Center

Nursing home in East Haven, CT

Medicare & Medicaid certified4★ overall (CMS)

Call (203) 469-2316Send a messageMap ↗

Public-record details

Address
38 Talmadge Avenue, East Haven, CT 06512
Phone
(203) 469-2316
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
075294
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
2 of 5
Quality measures rating
2 of 5
Certified beds
90
Average residents per day
79
Ownership
For-profit, limited Liability company
Legal business name
Whispering Pines Rehabilitation and Nursing Center LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Nov 30, 1979
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 075294. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 17, 2026. CMS lists 34 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 28, 2022 to Mar 17, 2026): 11 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Mar 17, 2026PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning
B
Potential for minimal harm, pattern
Mar 17, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning
B
Potential for minimal harm, pattern
Mar 17, 2026Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary
D
Potential for more than minimal harm, isolated
Mar 17, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights
E
Potential for more than minimal harm, pattern
Mar 17, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care
E
Potential for more than minimal harm, pattern
Mar 17, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · under dispute review
J
Immediate jeopardy, isolated
Jan 29, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 26, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 8, 2025Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Nov 21, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Nov 21, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
May 16, 2024Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning
B
Potential for minimal harm, pattern

Showing the 12 most recent of 34. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.72 hours
Registered nurse (RN) time per resident per day
0.42 hours
Nurse aide time per resident per day
2.33 hours
Total nurse staffing on weekends
3.51 hours
Nursing staff turnover (yearly)
44%
RN turnover (yearly)
46%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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