Glastonbury Center for Health & Rehabilitation
Nursing home in Glastonbury, CT
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 1175 Hebron Ave, Glastonbury, CT 06033
- Phone
- (860) 659-1905
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 075316
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 105
- Average residents per day
- 97
- Ownership
- For-profit, corporation
- Legal business name
- Glastonbury Acquisition Operator LLC
- Chain
- National Health Care Associates (42 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 10, 1988
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 23, 2025. CMS lists 40 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 14, 2021 to Sep 23, 2025): 9 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Sep 23, 2025 | Observe each nurse aide's job performance and give regular training. | B |
| Sep 23, 2025 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | B |
| Sep 23, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| Sep 23, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Sep 23, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Sep 23, 2025 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| Sep 23, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| Sep 23, 2025 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D |
| Sep 23, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D |
| Sep 23, 2025 | Dispose of garbage and refuse properly. | D |
| Sep 23, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Sep 23, 2025 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.81 hours
- Registered nurse (RN) time per resident per day
- 0.60 hours
- Nurse aide time per resident per day
- 2.16 hours
- Total nurse staffing on weekends
- 3.39 hours
- Nursing staff turnover (yearly)
- 28%
- RN turnover (yearly)
- 27%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.