New Haven Center for Nursing & Rehabilitation LLC
Nursing home in New Haven, CT
Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 181 Clifton Street, New Haven, CT 06513
- Phone
- (203) 907-3550
- Listed under
- For-profit
- Medicare CCN
- 075397
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 1 of 5
- Certified beds
- 150
- Average residents per day
- 125
- Ownership
- For-profit, limited Liability company
- Chain
- Essential Healthcare (6 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 8, 1994
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 29, 2025. CMS lists 80 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 15, 2021 to Feb 18, 2026): 23 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 18, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B |
| Dec 4, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Dec 4, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D |
| Dec 4, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Aug 29, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Aug 29, 2025 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| Aug 29, 2025 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | D |
| Aug 29, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Aug 29, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| Aug 29, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Aug 29, 2025 | Respond appropriately to all alleged violations. | D |
| Aug 29, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
Fines and payment denials
CMS records 2 fines totalling $61,814 and 1 denial of Medicare payment for new admissions in the last three years.
| Aug 29, 2025 | Fine: $37,749 |
| Dec 2, 2024 | Fine: $24,065 |
| Jun 20, 2024 | Payment denial for 34 days from Sep 20, 2024 |
Staffing
- Total nurse staffing per resident per day
- 4.04 hours
- Registered nurse (RN) time per resident per day
- 0.80 hours
- Nurse aide time per resident per day
- 2.43 hours
- Total nurse staffing on weekends
- 3.39 hours
- Nursing staff turnover (yearly)
- 28%
- RN turnover (yearly)
- 58%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.