Regal Heights Healthcare & Rehab Center
Nursing home in Hockessin, DE
Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 6525 Lancaster Pike, Hockessin, DE 19707
- Phone
- (302) 998-0181
- Listed under
- For-profit
- Medicare CCN
- 085006
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 172
- Average residents per day
- 165
- Ownership
- For-profit, corporation
- Legal business name
- Regal Heights Healthcare & Rehab Center, LLC
- Chain
- Nationwide Healthcare Services (7 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1967
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 23, 2025. CMS lists 65 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 8, 2023 to May 23, 2026): 26 from complaint inspections, 4 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| May 23, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E |
| May 23, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E |
| May 23, 2026 | Respond appropriately to all alleged violations. | E |
| May 23, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| May 23, 2025 | Give the resident's representative the ability to exercise the resident's rights. | D |
| May 23, 2025 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D |
| May 23, 2025 | Ensure each resident receives an accurate assessment. | D |
| May 23, 2025 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| May 23, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| May 23, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| May 23, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| May 23, 2025 | Assist a resident in gaining access to vision and hearing services. | D |
Fines and payment denials
CMS records 4 fines totalling $119,899 in the last three years.
| May 23, 2026 | Fine: $72,900 |
| May 23, 2025 | Fine: $17,760 |
| Feb 10, 2025 | Fine: $12,438 |
| May 1, 2024 | Fine: $16,801 |
Staffing
- Total nurse staffing per resident per day
- 3.86 hours
- Registered nurse (RN) time per resident per day
- 0.46 hours
- Nurse aide time per resident per day
- 2.14 hours
- Total nurse staffing on weekends
- 3.66 hours
- Nursing staff turnover (yearly)
- 42%
- RN turnover (yearly)
- 45%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.