Nursing HomeInspections

Regal Heights Healthcare & Rehab Center

Nursing home in Hockessin, DE

Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon

Call (302) 998-0181Send a messageMap ↗

Public-record details

Address
6525 Lancaster Pike, Hockessin, DE 19707
Phone
(302) 998-0181
Listed under
For-profit
Medicare CCN
085006
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
4 of 5
Quality measures rating
2 of 5
Certified beds
172
Average residents per day
165
Ownership
For-profit, corporation
Legal business name
Regal Heights Healthcare & Rehab Center, LLC
Chain
Nationwide Healthcare Services (7 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 1, 1967
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 085006. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 23, 2025. CMS lists 65 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 8, 2023 to May 23, 2026): 26 from complaint inspections, 4 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
May 23, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
E
Potential for more than minimal harm, pattern
May 23, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
E
Potential for more than minimal harm, pattern
May 23, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
E
Potential for more than minimal harm, pattern
May 23, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
May 23, 2025Give the resident's representative the ability to exercise the resident's rights.
Resident Rights
D
Potential for more than minimal harm, isolated
May 23, 2025Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights
D
Potential for more than minimal harm, isolated
May 23, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
May 23, 2025Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
May 23, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
May 23, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
May 23, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
May 23, 2025Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 65. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 4 fines totalling $119,899 in the last three years.

May 23, 2026Fine: $72,900
May 23, 2025Fine: $17,760
Feb 10, 2025Fine: $12,438
May 1, 2024Fine: $16,801

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.86 hours
Registered nurse (RN) time per resident per day
0.46 hours
Nurse aide time per resident per day
2.14 hours
Total nurse staffing on weekends
3.66 hours
Nursing staff turnover (yearly)
42%
RN turnover (yearly)
45%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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