Riverwood Center
Nursing home in Jacksonville, FL
Medicare & Medicaid certified2★ overall (CMS)
We send it to Riverwood Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (904) 721-0088.
Public-record details
- Address
- 2802 Parental Home Road, Jacksonville, FL 32216
- Phone
- (904) 721-0088
- Listed under
- For-profit
- Medicare CCN
- 105135
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 240
- Average residents per day
- 218
- Ownership
- For-profit, limited Liability company
- Legal business name
- Riverwood Center LLC
- Chain
- Aston Health (38 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Mar 20, 1967
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 9, 2025. CMS lists 26 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 17, 2021 to Jan 9, 2025): 3 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 9, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Jan 9, 2025 | Keep residents' personal and medical records private and confidential. | D |
| Jan 9, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jan 9, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Jan 9, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Jan 9, 2025 | Ensure medication error rates are not 5 percent or greater. | D |
| Jan 9, 2025 | Provide or obtain dental services for each resident. | D |
| Jan 9, 2025 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | G |
| Feb 13, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Feb 13, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Feb 13, 2024 | Provide and implement an infection prevention and control program. | D |
| Feb 2, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
Fines and payment denials
CMS records 1 fine totalling $34,778 in the last three years.
| Jan 9, 2025 | Fine: $34,778 |
Staffing
- Total nurse staffing per resident per day
- 3.40 hours
- Registered nurse (RN) time per resident per day
- 0.36 hours
- Nurse aide time per resident per day
- 2.07 hours
- Total nurse staffing on weekends
- 3.15 hours
- Nursing staff turnover (yearly)
- 43%
- RN turnover (yearly)
- 33%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Jacksonville
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error