Vivo Healthcare University

Nursing home in Jacksonville, FL

Medicare & Medicaid certified4★ overall (CMS)

Call (904) 733-7440 Send a message Map ↗

Public-record details

Address: 3648 University Blvd S, Jacksonville, FL 32216
Phone: (904) 733-7440
Listed under: For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 105366
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 3 of 5
Staffing rating: 3 of 5
Quality measures rating: 5 of 5
Certified beds: 117
Average residents per day: 108
Ownership: For-profit, corporation
Legal business name: University Opco LLC
Chain: Vivo Healthcare (12 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jul 1, 1980
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 105366. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 7, 2024. CMS lists 15 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 20, 2021 to Nov 7, 2024): 3 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Nov 7, 2024	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Nov 7, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated
Nov 7, 2024	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Nov 7, 2024	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Aug 26, 2024	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Sep 19, 2023	Keep residents' personal and medical records private and confidential. Resident Rights · complaint inspection	E Potential for more than minimal harm, pattern
Sep 19, 2023	Provide and implement an infection prevention and control program. Infection Control · complaint inspection	E Potential for more than minimal harm, pattern
Dec 22, 2022	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 22, 2022	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	D Potential for more than minimal harm, isolated
May 20, 2021	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 20, 2021	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 20, 2021	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 15. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.27 hours
Registered nurse (RN) time per resident per day: 0.49 hours
Nurse aide time per resident per day: 2.04 hours
Total nurse staffing on weekends: 3.11 hours
Nursing staff turnover (yearly): 69%
RN turnover (yearly): 46%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Jacksonville

All 33 in Jacksonville →