Lourdes-Noreen McKeen Residence for Geriatric Care
Nursing home in West Palm Beach, FL
Medicare & Medicaid certified4★ overall (CMS)
We send it to Lourdes-Noreen McKeen Residence for Geriatric Care if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (561) 655-8544.
Public-record details
- Address
- 315 S Flagler Dr, West Palm Beach, FL 33401
- Phone
- (561) 655-8544
- Listed under
- Nonprofit, 4–5 star overall rating, No fines or payment denials in 3 years
- Medicare CCN
- 105420
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 132
- Average residents per day
- 119
- Ownership
- Nonprofit, corporation
- Chain
- Carmelite Sisters for the Aged & Infirm (9 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 1, 1982
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 5, 2025. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 16, 2023 to Sep 5, 2025): 1 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Sep 5, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Sep 5, 2025 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| Sep 5, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Sep 5, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Sep 5, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Sep 5, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Sep 5, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Sep 5, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Sep 5, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Sep 5, 2025 | Ensure medication error rates are not 5 percent or greater. | D |
| Sep 5, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Sep 5, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.98 hours
- Registered nurse (RN) time per resident per day
- 1.12 hours
- Nurse aide time per resident per day
- 2.38 hours
- Total nurse staffing on weekends
- 3.63 hours
- Nursing staff turnover (yearly)
- 28%
- RN turnover (yearly)
- 14%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in West Palm Beach
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