Aviata at Harts Harbor

Nursing home in Jacksonville, FL

Medicare & Medicaid certified4★ overall (CMS)

Call (904) 751-1834 Send a message Map ↗

Public-record details

Address: 11565 Harts Rd, Jacksonville, FL 32218
Phone: (904) 751-1834
Listed under: For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 105632
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 3 of 5
Staffing rating: 3 of 5
Quality measures rating: 5 of 5
Certified beds: 180
Average residents per day: 103
Ownership: For-profit, corporation
Legal business name: 11565 Harts Road Opco LLC
Chain: Aviata Health Group (50 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Mar 1, 1989
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 105632. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 2, 2026. CMS lists 25 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 30, 2022 to Apr 2, 2026): 4 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 2, 2026	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Apr 2, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated
Apr 2, 2026	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Apr 2, 2026	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	E Potential for more than minimal harm, pattern
Oct 22, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Oct 22, 2025	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration · complaint inspection	D Potential for more than minimal harm, isolated
Jun 27, 2024	Reasonably accommodate the needs and preferences of each resident. Resident Rights	D Potential for more than minimal harm, isolated
Jun 27, 2024	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jun 27, 2024	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jun 27, 2024	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jun 27, 2024	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jun 27, 2024	Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 25. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.33 hours
Registered nurse (RN) time per resident per day: 0.34 hours
Nurse aide time per resident per day: 2.09 hours
Total nurse staffing on weekends: 3.10 hours
Nursing staff turnover (yearly): 33%
RN turnover (yearly): 33%
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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