Palm Garden of Jacksonville

Nursing home in Jacksonville, FL

Medicare & Medicaid certified3★ overall (CMS)

Call (904) 733-6954 Send a message Map ↗

Public-record details

Address: 5725 Spring Park Road, Jacksonville, FL 32216
Phone: (904) 733-6954
Listed under: For-profit, No fines in 3 years
Medicare CCN: 105682
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 3 of 5
Staffing rating: 3 of 5
Quality measures rating: 3 of 5
Certified beds: 120
Average residents per day: 111
Ownership: For-profit, corporation
Legal business name: Palm Garden of Jacksonville LLC
Chain: Palm Garden Health and Rehabilitation (14 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Mar 14, 1990
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 105682. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 28, 2025. CMS lists 23 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 19, 2021 to Aug 28, 2025): 2 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

Inspection	Citation	Severity
Aug 28, 2025	Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights	D Potential for more than minimal harm, isolated
Aug 28, 2025	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care	D Potential for more than minimal harm, isolated
Aug 28, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Aug 28, 2025	Provide routine and 24-hour emergency dental care for each resident. Quality of Life and Care	D Potential for more than minimal harm, isolated
Aug 28, 2025	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Aug 28, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Sep 4, 2024	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Sep 4, 2024	Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services · complaint inspection	D Potential for more than minimal harm, isolated
Sep 14, 2023	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	D Potential for more than minimal harm, isolated
Sep 14, 2023	Reasonably accommodate the needs and preferences of each resident. Resident Rights	D Potential for more than minimal harm, isolated
Sep 14, 2023	Keep residents' personal and medical records private and confidential. Resident Rights	D Potential for more than minimal harm, isolated
Sep 14, 2023	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 23. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.43 hours
Registered nurse (RN) time per resident per day: 0.40 hours
Nurse aide time per resident per day: 2.13 hours
Total nurse staffing on weekends: 3.26 hours
Nursing staff turnover (yearly): 47%
RN turnover (yearly): 46%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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