Palm Garden of Jacksonville
Nursing home in Jacksonville, FL
Medicare & Medicaid certified3★ overall (CMS)
We send it to Palm Garden of Jacksonville if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (904) 733-6954.
Public-record details
- Address
- 5725 Spring Park Road, Jacksonville, FL 32216
- Phone
- (904) 733-6954
- Listed under
- For-profit, No fines or payment denials in 3 years
- Medicare CCN
- 105682
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 120
- Average residents per day
- 110
- Ownership
- For-profit, corporation
- Legal business name
- Palm Garden of Jacksonville LLC
- Chain
- Palm Garden Health and Rehabilitation (14 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Mar 14, 1990
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 28, 2025. CMS lists 23 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 19, 2021 to Aug 28, 2025): 2 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 28, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D |
| Aug 28, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Aug 28, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Aug 28, 2025 | Provide routine and 24-hour emergency dental care for each resident. | D |
| Aug 28, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E |
| Aug 28, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Sep 4, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Sep 4, 2024 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D |
| Sep 14, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Sep 14, 2023 | Reasonably accommodate the needs and preferences of each resident. | D |
| Sep 14, 2023 | Keep residents' personal and medical records private and confidential. | D |
| Sep 14, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.44 hours
- Registered nurse (RN) time per resident per day
- 0.43 hours
- Nurse aide time per resident per day
- 2.16 hours
- Total nurse staffing on weekends
- 3.25 hours
- Nursing staff turnover (yearly)
- 46%
- RN turnover (yearly)
- 42%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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