Nursing HomeInspections

Vivo Healthcare West Orange

Nursing home in Ocoee, FL

Medicare & Medicaid certified2★ overall (CMS)

Call (407) 877-2272Send a messageMap ↗

Public-record details

Address
1556 Maguire Rd, Ocoee, FL 34761
Phone
(407) 877-2272
Listed under
For-profit
Medicare CCN
105706
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measures rating
4 of 5
Certified beds
120
Average residents per day
110
Ownership
For-profit, corporation
Legal business name
Legal Business Name Not Available
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 16, 1990
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 105706. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 8, 2025. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 26, 2021 to Mar 5, 2026): 7 from complaint inspections, 4 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

InspectionCitationSeverity
Mar 5, 2026Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights · complaint inspection		J
Immediate jeopardy, isolated
Mar 5, 2026Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care · complaint inspection		J
Immediate jeopardy, isolated
May 8, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 8, 2025Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental		D
Potential for more than minimal harm, isolated
May 10, 2024Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
May 10, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
May 10, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
May 10, 2024Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Resident Rights · complaint inspection		G
Actual harm, isolated
May 10, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Jul 13, 2023Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jul 13, 2023Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jul 13, 2023Have a plan that describes the process for conducting QAPI and QAA activities.
Administration		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 17. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 4 fines totalling $42,931 in the last three years.

Mar 5, 2026Fine: $13,065
Mar 5, 2026Fine: $13,065
May 10, 2024Fine: $6,500
May 10, 2024Fine: $10,301

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.58 hours
Registered nurse (RN) time per resident per day
0.58 hours
Nurse aide time per resident per day
2.23 hours
Total nurse staffing on weekends
3.24 hours
Nursing staff turnover (yearly)
54%
RN turnover (yearly)
79%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Ocoee

Orlando Health Center for Rehabilitation1300 Hempel Avenue · Ocoee, FL 34761 · (407) 407-9000 · For-profit9 health citations in 3 inspection cycles · last standard inspection Feb 4, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Lake Bennet Center for Rehabilitation & Healing1091 Kelton Ave · Ocoee, FL 34761 · (407) 523-0300 · For-profit16 health citations in 3 inspection cycles · last standard inspection Aug 7, 2025 · $74,744 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)

All 3 in Ocoee →