Aviata at Jacksonville

Nursing home in Jacksonville, FL

Medicare & Medicaid certified3★ overall (CMS)

Call (904) 296-6800 Send a message Map ↗

Public-record details

Address: 4101 Southpoint Drive East, Jacksonville, FL 32216
Phone: (904) 296-6800
Listed under: For-profit
Medicare CCN: 105917
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 3 of 5
Staffing rating: 3 of 5
Quality measures rating: 3 of 5
Certified beds: 116
Average residents per day: 110
Ownership: For-profit, corporation
Legal business name: Southpoint Drive East Opco LLC
Chain: Aviata Health Group (50 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Aug 9, 1996
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 105917. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 11, 2025. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 17, 2022 to Dec 11, 2025): 1 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Dec 11, 2025	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights	D Potential for more than minimal harm, isolated
Dec 11, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Dec 11, 2025	Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Dec 11, 2025	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Dec 11, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Dec 11, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Dec 13, 2023	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	D Potential for more than minimal harm, isolated
Dec 13, 2023	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 13, 2023	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 13, 2023	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 13, 2023	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	D Potential for more than minimal harm, isolated
Dec 13, 2023	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 22. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $4,778 in the last three years.

Oct 10, 2023

Fine: $4,778

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.47 hours
Registered nurse (RN) time per resident per day: 0.53 hours
Nurse aide time per resident per day: 2.15 hours
Total nurse staffing on weekends: 3.26 hours
Nursing staff turnover (yearly): 58%
RN turnover (yearly): 50%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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