Nursing HomeInspections

The Havens at Pensacola

Nursing home in Pensacola, FL

Medicare & Medicaid certified4★ overall (CMS)

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Public-record details

Address
1900 Summit Boulevard, Pensacola, FL 32503
Phone
(850) 746-0700
Listed under
For-profit, 4–5 star overall rating, No fines or payment denials in 3 years
Medicare CCN
106052
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
4 of 5
Quality measures rating
4 of 5
Certified beds
120
Average residents per day
111
Ownership
For-profit, limited Liability company
Legal business name
Havens SNF Operator LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 1, 2003
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 106052. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jun 3, 2026. CMS lists 7 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 14, 2023 to Jun 3, 2026): 0 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 3, 2026Ensure medication error rates are not 5 percent or greater.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Jun 3, 2026Provide and implement an infection prevention and control program.
Infection Control
E
Potential for more than minimal harm, pattern
Mar 6, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control
D
Potential for more than minimal harm, isolated
Dec 14, 2023Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights
D
Potential for more than minimal harm, isolated
Dec 14, 2023Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Dec 14, 2023Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental
D
Potential for more than minimal harm, isolated
Dec 14, 2023Post nurse staffing information every day.
Nursing and Physician Services
E
Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.83 hours
Registered nurse (RN) time per resident per day
0.72 hours
Nurse aide time per resident per day
2.18 hours
Total nurse staffing on weekends
3.43 hours
Nursing staff turnover (yearly)
47%
RN turnover (yearly)
30%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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