The Havens at Pensacola

Nursing home in Pensacola, FL

Medicare & Medicaid certified4★ overall (CMS)

Call (850) 746-0700 Send a message Map ↗

Public-record details

Address: 1900 Summit Boulevard, Pensacola, FL 32503
Phone: (850) 746-0700
Listed under: For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 106052
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 4 of 5
Staffing rating: 4 of 5
Quality measures rating: 4 of 5
Certified beds: 120
Average residents per day: 111
Ownership: For-profit, limited Liability company
Legal business name: Havens SNF Operator LLC
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Apr 1, 2003
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 106052. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 3, 2026. CMS lists 7 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 14, 2023 to Jun 3, 2026): 0 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jun 3, 2026	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	D Potential for more than minimal harm, isolated
Jun 3, 2026	Provide and implement an infection prevention and control program. Infection Control	E Potential for more than minimal harm, pattern
Mar 6, 2025	Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control	D Potential for more than minimal harm, isolated
Dec 14, 2023	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… Resident Rights	D Potential for more than minimal harm, isolated
Dec 14, 2023	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Dec 14, 2023	Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental	D Potential for more than minimal harm, isolated
Dec 14, 2023	Post nurse staffing information every day. Nursing and Physician Services	E Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.80 hours
Registered nurse (RN) time per resident per day: 0.67 hours
Nurse aide time per resident per day: 2.21 hours
Total nurse staffing on weekends: 3.35 hours
Nursing staff turnover (yearly): 52%
RN turnover (yearly): 33%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Pensacola

All 15 in Pensacola →