Bentley Care Center

Nursing home in Naples, FL

Medicare-certified3★ overall (CMS)

Call (239) 431-2100 Send a message Map ↗

Public-record details

Address: 875 Retreat Drive, Naples, FL 34110
Phone: (239) 431-2100
Listed under: For-profit, No fines in 3 years, Part of a retirement community
Medicare CCN: 106062
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 2 of 5
Staffing rating: 5 of 5
Quality measures rating: 3 of 5
Certified beds: 84
Average residents per day: 75
Ownership: For-profit, corporation
Legal business name: Cc-Naples INC
Chain: Vi Living (9 facilities)
Certified for: Medicare
First approved by Medicare/Medicaid: Dec 2, 2004
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 106062. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 21, 2024. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 2, 2023 to Nov 21, 2024): 0 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Nov 21, 2024	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	D Potential for more than minimal harm, isolated
Nov 21, 2024	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Nov 21, 2024	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care	D Potential for more than minimal harm, isolated
Nov 21, 2024	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care	D Potential for more than minimal harm, isolated
Nov 21, 2024	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service	D Potential for more than minimal harm, isolated
Nov 21, 2024	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… Pharmacy Service	D Potential for more than minimal harm, isolated
Nov 21, 2024	Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Nov 21, 2024	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Nov 21, 2024	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Nov 21, 2024	Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental	D Potential for more than minimal harm, isolated
Nov 21, 2024	Keep residents' personal and medical records private and confidential. Resident Rights	E Potential for more than minimal harm, pattern
Nov 21, 2024	Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and Dietary	F Potential for more than minimal harm, widespread

Showing the 12 most recent of 17. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 6.45 hours
Registered nurse (RN) time per resident per day: 1.90 hours
Nurse aide time per resident per day: 3.85 hours
Total nurse staffing on weekends: 5.84 hours
Nursing staff turnover (yearly): 31%
RN turnover (yearly): 44%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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