Dolphin Pointe Health Care Center

Nursing home in Jacksonville, FL

Medicare & Medicaid certified3★ overall (CMS)

Call (937) 434-8820 Send a message Map ↗

Public-record details

Address: 5355 Dolphin Point Blvd, Jacksonville, FL 32211
Phone: (937) 434-8820
Listed under: For-profit, No fines in 3 years
Medicare CCN: 106135
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 3 of 5
Staffing rating: 3 of 5
Quality measures rating: 3 of 5
Certified beds: 146
Average residents per day: 134
Ownership: For-profit, limited Liability company
Legal business name: Dolphin Pointe Health Care LLC
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Mar 31, 2020
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 106135. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 30, 2026. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 24, 2022 to Jan 30, 2026): 0 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jan 30, 2026	Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights	D Potential for more than minimal harm, isolated
Jan 30, 2026	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Jan 30, 2026	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jan 30, 2026	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	E Potential for more than minimal harm, pattern
Jan 30, 2026	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Feb 15, 2024	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights	D Potential for more than minimal harm, isolated
Feb 15, 2024	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Feb 15, 2024	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 15, 2024	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 15, 2024	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 15, 2024	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	D Potential for more than minimal harm, isolated
Feb 15, 2024	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 19. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.09 hours
Registered nurse (RN) time per resident per day: 0.42 hours
Nurse aide time per resident per day: 2.52 hours
Total nurse staffing on weekends: 3.54 hours
Nursing staff turnover (yearly): 56%
RN turnover (yearly): 56%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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