Nursing HomeInspections

The Preserve

Nursing home in Fort Myers, FL

Medicare & Medicaid certified5★ overall (CMS)

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Public-record details

Address
14750 Hope Center Loop, Fort Myers, FL 33912
Phone
(239) 574-0078
Listed under
Nonprofit, 4–5 star overall rating, No fines or payment denials in 3 years
Medicare CCN
106137
Overall star rating
5 of 5 ★★★★★
Health inspection rating
5 of 5
Staffing rating
4 of 5
Quality measures rating
5 of 5
Certified beds
75
Average residents per day
64
Ownership
Nonprofit, corporation
Legal business name
Voa Lee County Health Care Facility, INC.
Chain
Volunteers of America Senior Living (6 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 9, 2020
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 106137. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Oct 2, 2025. CMS lists 8 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 17, 2022 to Jan 16, 2025): 1 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Jan 16, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Nov 16, 2023Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Nov 16, 2023Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Nov 16, 2023Ensure medication error rates are not 5 percent or greater.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Feb 17, 2022Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Feb 17, 2022Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Feb 17, 2022Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary
D
Potential for more than minimal harm, isolated
Feb 17, 2022Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care
E
Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
5.06 hours
Registered nurse (RN) time per resident per day
1.06 hours
Nurse aide time per resident per day
2.91 hours
Total nurse staffing on weekends
4.47 hours
Nursing staff turnover (yearly)
32%
RN turnover (yearly)
39%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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