The Preserve

Nursing home in Fort Myers, FL

Medicare & Medicaid certified5★ overall (CMS)

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Public-record details

Address: 14750 Hope Center Loop, Fort Myers, FL 33912
Phone: (239) 574-0078
Listed under: Nonprofit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 106137
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 5 of 5
Staffing rating: 4 of 5
Quality measures rating: 4 of 5
Certified beds: 75
Average residents per day: 70
Ownership: Nonprofit, corporation
Legal business name: Voa Lee County Health Care Facility, INC.
Chain: Volunteers of America Senior Living (6 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Apr 9, 2020
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 106137. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Oct 2, 2025. CMS lists 8 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 17, 2022 to Jan 16, 2025): 1 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jan 16, 2025	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Nov 16, 2023	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
Nov 16, 2023	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care	D Potential for more than minimal harm, isolated
Nov 16, 2023	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	D Potential for more than minimal harm, isolated
Feb 17, 2022	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Feb 17, 2022	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 17, 2022	Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Feb 17, 2022	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care	E Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.65 hours
Registered nurse (RN) time per resident per day: 1.08 hours
Nurse aide time per resident per day: 2.70 hours
Total nurse staffing on weekends: 4.13 hours
Nursing staff turnover (yearly): 34%
RN turnover (yearly): 37%
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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