Nursing HomeInspections

Westbury Center of Conyers for Nursing and Healing

Nursing home in Conyers, GA

Medicare & Medicaid certified3★ overall (CMS)

Call (770) 483-3902Send a messageMap ↗

Public-record details

Address
1420 Milstead Road, Conyers, GA 30012
Phone
(770) 483-3902
Listed under
For-profit
Medicare CCN
115469
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
4 of 5
Staffing rating
1 of 5
Quality measures rating
3 of 5
Certified beds
173
Average residents per day
161
Ownership
For-profit, limited Liability company
Legal business name
Conyers Ga Opco LLC
Chain
Empire Care Centers (20 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Nov 27, 1989
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 115469. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 28, 2025. CMS lists 18 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 6, 2022 to Feb 5, 2026): 10 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Feb 5, 2026Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 28, 2025Reasonably accommodate the needs and preferences of each resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 28, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 28, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
May 10, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
May 10, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
May 10, 2024Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
May 10, 2024Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		D
Potential for more than minimal harm, isolated
May 10, 2024Ensure medication error rates are not 5 percent or greater.
Pharmacy Service · complaint inspection		E
Potential for more than minimal harm, pattern
May 10, 2024Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Oct 6, 2022Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated
Oct 6, 2022Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 18. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $10,527 in the last three years.

May 10, 2024Fine: $10,527

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.31 hours
Registered nurse (RN) time per resident per day
0.33 hours
Nurse aide time per resident per day
2.01 hours
Total nurse staffing on weekends
2.77 hours
Nursing staff turnover (yearly)
45%
RN turnover (yearly)
54%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Conyers

Rockdale Healthcare Center1510 Reniassance Drive · Conyers, GA 30012 · (770) 483-4480 · For-profit29 health citations in 3 inspection cycles · last standard inspection Jan 29, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)

All 2 in Conyers →