The Crossings at East Lake of Journey LLC
Nursing home in Decatur, GA
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 304 Fifth Avenue, Decatur, GA 30030
- Phone
- (404) 373-6231
- Listed under
- For-profit
- Medicare CCN
- 115482
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 103
- Average residents per day
- 94
- Ownership
- For-profit, limited Liability company
- Legal business name
- The Crossings at East Lake of Journey LLC
- Chain
- Journey Healthcare (32 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 1, 1989
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 14, 2026. CMS lists 29 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 4, 2023 to Jan 14, 2026): 14 from complaint inspections, 3 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 14, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| Jan 14, 2026 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Jan 14, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Jan 14, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jan 14, 2026 | Provide and implement an infection prevention and control program. | F |
| Aug 20, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Aug 20, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Aug 20, 2025 | Provide and implement an infection prevention and control program. | D |
| Mar 7, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E |
| Jan 9, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Jan 9, 2025 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| Jan 9, 2025 | Ensure each resident receives an accurate assessment. | D |
Fines and payment denials
CMS records 3 fines totalling $53,565 in the last three years.
| Feb 20, 2024 | Fine: $3,798 |
| Jan 30, 2024 | Fine: $9,116 |
| Oct 4, 2023 | Fine: $40,651 |
Staffing
- Total nurse staffing per resident per day
- 3.07 hours
- Registered nurse (RN) time per resident per day
- 0.34 hours
- Nurse aide time per resident per day
- 1.80 hours
- Total nurse staffing on weekends
- 2.80 hours
- Nursing staff turnover (yearly)
- 18%
- RN turnover (yearly)
- 20%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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