Hale Nani Rehabilitation and Nursing Center

Nursing home in Honolulu, HI

Medicare & Medicaid certifiedSpecial Focus Facility (CMS)

Call (808) 537-3371 Send a message Map ↗

Public-record details

Address: 1677 Pensacola Street, Honolulu, HI 96822
Phone: (808) 537-3371
Listed under: For-profit
Medicare CCN: 125011
Overall star rating: Not rated by CMS
Certified beds: 288
Average residents per day: 268
Ownership: For-profit, limited Liability company
Legal business name: Hale Nani Rehab & Nursing Center LLC
Chain: Volare Health (16 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: May 1, 1974
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 125011. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 1, 2026. CMS lists 93 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 22, 2023 to May 1, 2026): 20 from complaint inspections, 1 at the “actual harm” level or higher. CMS has placed this facility in its Special Focus Facility program for nursing homes with a persistent record of serious inspection problems; it gets more frequent inspections.

Inspection	Citation	Severity
May 1, 2026	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… Resident Rights	D Potential for more than minimal harm, isolated
May 1, 2026	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	D Potential for more than minimal harm, isolated
May 1, 2026	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
May 1, 2026	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
May 1, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 1, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 1, 2026	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 1, 2026	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 1, 2026	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 1, 2026	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 1, 2026	Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services	D Potential for more than minimal harm, isolated
May 1, 2026	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 93. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $27,885 in the last three years.

Apr 25, 2025

Fine: $27,885

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.69 hours
Registered nurse (RN) time per resident per day: 1.21 hours
Nurse aide time per resident per day: 2.32 hours
Total nurse staffing on weekends: 3.26 hours
Nursing staff turnover (yearly): 32%
RN turnover (yearly): 33%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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