West Suburban Nursing & Rehab Center
Nursing home in Bloomingdale, IL
Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 311 Edgewater Drive, Bloomingdale, IL 60108
- Phone
- (630) 894-7400
- Listed under
- For-profit
- Medicare CCN
- 145333
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 259
- Average residents per day
- 216
- Ownership
- For-profit, partnership
- Legal business name
- West Suburban Nursing and Rehabilitation Center LLC
- Chain
- Infinity Healthcare Consulting (69 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 1, 1978
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Oct 30, 2024. CMS lists 41 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 14, 2023 to Jun 16, 2026): 19 from complaint inspections, 3 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 16, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| May 1, 2026 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D |
| Apr 21, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Apr 21, 2026 | Keep all essential equipment working safely. | D |
| Apr 21, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Jan 26, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Nov 26, 2025 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D |
| Sep 11, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| Sep 11, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Sep 11, 2025 | Assist a resident in gaining access to vision and hearing services. | D |
| Sep 11, 2025 | Give the resident's representative the ability to exercise the resident's rights. | E |
| Sep 11, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. | G |
Fines and payment denials
CMS records 1 fine totalling $19,845 in the last three years.
| Apr 21, 2026 | Fine: $19,845 |
Staffing
- Total nurse staffing per resident per day
- 2.73 hours
- Registered nurse (RN) time per resident per day
- 0.57 hours
- Nurse aide time per resident per day
- 1.46 hours
- Total nurse staffing on weekends
- 2.38 hours
- Nursing staff turnover (yearly)
- 33%
- RN turnover (yearly)
- 30%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.