Elevate Care Chicago North

Nursing home in Chicago, IL

Medicare & Medicaid certified1★ overall (CMS)

Call (773) 338-6800 Send a message Map ↗

Public-record details

Address: 2451 West Touhy Avenue, Chicago, IL 60645
Phone: (773) 338-6800
Listed under: For-profit
Medicare CCN: 145484
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 1 of 5
Quality measures rating: 3 of 5
Certified beds: 312
Average residents per day: 165
Ownership: For-profit, limited Liability company
Legal business name: Elevate Care Chicago North LLC
Chain: Elevate Care (14 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jan 30, 1984
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 145484. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 16, 2025. CMS lists 93 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 21, 2023 to Jun 3, 2026): 46 from complaint inspections, 10 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

Inspection	Citation	Severity
Jun 3, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Apr 24, 2026	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Apr 24, 2026	Ensure that residents are free from significant medication errors. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Apr 24, 2026	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	E Potential for more than minimal harm, pattern
Jan 30, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Sep 17, 2025	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Aug 19, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	E Potential for more than minimal harm, pattern
Jun 13, 2025	Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jun 13, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	G Actual harm, isolated
May 16, 2025	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	D Potential for more than minimal harm, isolated
May 16, 2025	Reasonably accommodate the needs and preferences of each resident. Resident Rights	D Potential for more than minimal harm, isolated
May 16, 2025	PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 93. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $194,990 and 3 denials of Medicare payment for new admissions in the last three years.

Apr 11, 2025	Fine: $76,792
Apr 11, 2025	Payment denial for 31 days from May 20, 2025
May 16, 2024	Fine: $73,938
May 16, 2024	Payment denial for 4 days from Jun 15, 2024
Jan 5, 2024	Fine: $44,260
Jan 5, 2024	Payment denial for 2 days from Feb 1, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.51 hours
Registered nurse (RN) time per resident per day: 0.67 hours
Nurse aide time per resident per day: 1.90 hours
Total nurse staffing on weekends: 3.01 hours
Nursing staff turnover (yearly): 63%
RN turnover (yearly): 48%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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