Palm Garden of Mattoon
Nursing home in Mattoon, IL
Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon
We send it to Palm Garden of Mattoon if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (217) 234-7403.
Public-record details
- Address
- 1000 Palm, Mattoon, IL 61938
- Phone
- (217) 234-7403
- Listed under
- For-profit
- Medicare CCN
- 145584
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 1 of 5
- Certified beds
- 178
- Average residents per day
- 92
- Ownership
- For-profit, corporation
- Legal business name
- Palm Garden of Mattoon, LLC
- Chain
- Pointe Management (12 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 14, 1987
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 29, 2026. CMS lists 116 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 5, 2023 to Aug 20, 2026): 79 from complaint inspections, 11 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 20, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| Jul 7, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| Jun 5, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jun 5, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Jun 5, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E |
| Jun 5, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Jun 5, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E |
| May 13, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| May 13, 2026 | Ensure that residents are free from significant medication errors. | D |
| May 13, 2026 | Provide and implement an infection prevention and control program. | D |
| May 13, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E |
| May 13, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
Fines and payment denials
CMS records 3 fines totalling $244,905 and 4 denials of Medicare payment for new admissions in the last three years.
| Jan 29, 2026 | Fine: $150,385 |
| Jan 29, 2026 | Payment denial for 44 days from Feb 25, 2026 |
| Sep 5, 2025 | Fine: $47,405 |
| Sep 5, 2025 | Payment denial for 3 days from Nov 13, 2025 |
| Apr 9, 2025 | Payment denial for 37 days from May 6, 2025 |
| Jan 7, 2025 | Fine: $47,115 |
| Jan 7, 2025 | Payment denial for 29 days from Feb 6, 2025 |
Staffing
- Total nurse staffing per resident per day
- 2.80 hours
- Registered nurse (RN) time per resident per day
- 0.18 hours
- Nurse aide time per resident per day
- 1.74 hours
- Total nurse staffing on weekends
- 2.55 hours
- Nursing staff turnover (yearly)
- 64%
- RN turnover (yearly)
- 80%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Mattoon
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error