Nursing HomeInspections

Palm Garden of Mattoon

Nursing home in Mattoon, IL

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

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Public-record details

Address
1000 Palm, Mattoon, IL 61938
Phone
(217) 234-7403
Listed under
For-profit
Medicare CCN
145584
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
1 of 5
Certified beds
178
Average residents per day
93
Ownership
For-profit, corporation
Legal business name
Palm Garden of Mattoon, LLC
Chain
Pointe Management (12 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Oct 14, 1987
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 145584. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 29, 2026. CMS lists 117 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 15, 2023 to Jun 5, 2026): 80 from complaint inspections, 12 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
Jun 5, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 5, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 5, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Jun 5, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Jun 5, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		E
Potential for more than minimal harm, pattern
May 13, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
May 13, 2026Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
May 13, 2026Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		D
Potential for more than minimal harm, isolated
May 13, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		E
Potential for more than minimal harm, pattern
May 13, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service · complaint inspection		E
Potential for more than minimal harm, pattern
Apr 20, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 2, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 117. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $325,880 and 4 denials of Medicare payment for new admissions in the last three years.

Jan 29, 2026Fine: $231,360
Jan 29, 2026Payment denial for 44 days from Feb 25, 2026
Sep 5, 2025Fine: $47,405
Sep 5, 2025Payment denial for 3 days from Nov 13, 2025
Apr 9, 2025Payment denial for 37 days from May 6, 2025
Jan 7, 2025Fine: $47,115
Jan 7, 2025Payment denial for 29 days from Feb 6, 2025

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
2.66 hours
Registered nurse (RN) time per resident per day
0.22 hours
Nurse aide time per resident per day
1.68 hours
Total nurse staffing on weekends
2.46 hours
Nursing staff turnover (yearly)
54%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Mattoon

Mattoon Rehab & Hcc2121 South Ninth · Mattoon, IL 61938 · (217) 235-7138 · Nonprofit66 health citations in 3 inspection cycles · last standard inspection Sep 17, 2025 · $175,366 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)CMS abuse iconOdd Fellow-Rebekah Home201 Lafayette Avenue East · Mattoon, IL 61938 · (217) 235-5449 · Nonprofit62 health citations in 3 inspection cycles · last standard inspection Nov 21, 2025 · $244,338 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

All 3 in Mattoon →