The Carlton at the Lake

Nursing home in Chicago, IL

Medicare & Medicaid certified2★ overall (CMS)

Call (773) 929-1700 Send a message Map ↗

Public-record details

Address: 725 West Montrose Avenue, Chicago, IL 60613
Phone: (773) 929-1700
Listed under: For-profit
Medicare CCN: 145679
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 2 of 5
Quality measures rating: 3 of 5
Certified beds: 244
Average residents per day: 170
Ownership: For-profit, limited Liability company
Legal business name: Carlton Skilled Nursing Facility LLC
Chain: Legacy Healthcare (89 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jun 13, 1990
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 145679. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 26, 2026. CMS lists 60 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 4, 2023 to May 28, 2026): 33 from complaint inspections, 6 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

Inspection	Citation	Severity
May 28, 2026	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental · complaint inspection	E Potential for more than minimal harm, pattern
Mar 26, 2026	Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights	D Potential for more than minimal harm, isolated
Mar 26, 2026	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 26, 2026	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 26, 2026	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Mar 26, 2026	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Mar 26, 2026	Have a policy regarding use and storage of foods brought to residents by family and other visitors. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Mar 26, 2026	Post nurse staffing information every day. Nursing and Physician Services	F Potential for more than minimal harm, widespread
Mar 26, 2026	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Mar 5, 2026	Reasonably accommodate the needs and preferences of each resident. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Mar 5, 2026	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Mar 5, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 60. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 5 fines totalling $253,556 and 1 denial of Medicare payment for new admissions in the last three years.

Aug 25, 2025	Fine: $12,425
Mar 15, 2024	Fine: $16,822
Jan 19, 2024	Fine: $16,052
Nov 2, 2023	Fine: $11,180
Nov 2, 2023	Payment denial for 25 days from Nov 25, 2023
Oct 4, 2023	Fine: $197,077

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.28 hours
Registered nurse (RN) time per resident per day: 0.81 hours
Nurse aide time per resident per day: 1.79 hours
Total nurse staffing on weekends: 3.12 hours
Nursing staff turnover (yearly): 33%
RN turnover (yearly): 37%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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