Nursing HomeInspections

Citadel at Saint Benedict

Nursing home in Niles, IL

Medicare & Medicaid certified4★ overall (CMS)

Call (847) 647-0003Send a messageMap ↗
Thanks, we got your message.

We send it to Citadel at Saint Benedict if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (847) 647-0003.

Public-record details

Address
6930 West Touhy Avenue, Niles, IL 60714
Phone
(847) 647-0003
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
145731
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
99
Average residents per day
92
Ownership
For-profit, corporation
Legal business name
Citadel at Saint Benedict LLC
Chain
Citadel Healthcare (19 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 1, 1992
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 145731. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: May 29, 2025. CMS lists 12 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 1, 2024 to May 29, 2025): 6 from complaint inspections, 4 at the “actual harm” level or higher.

InspectionCitationSeverity
May 29, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
May 29, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy Service
D
Potential for more than minimal harm, isolated
May 29, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
F
Potential for more than minimal harm, widespread
Jan 22, 2025Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 22, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
Jan 6, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 30, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
G
Actual harm, isolated
Jun 30, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
May 16, 2024Ensure medication error rates are not 5 percent or greater.
Pharmacy Service
E
Potential for more than minimal harm, pattern
May 16, 2024Ensure that residents are free from significant medication errors.
Pharmacy Service
E
Potential for more than minimal harm, pattern
May 16, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care
G
Actual harm, isolated
Feb 1, 2024Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $64,531 in the last three years.

Jan 6, 2025Fine: $29,660
Jun 30, 2024Fine: $34,871

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.40 hours
Registered nurse (RN) time per resident per day
0.85 hours
Nurse aide time per resident per day
2.03 hours
Total nurse staffing on weekends
3.01 hours
Nursing staff turnover (yearly)
35%
RN turnover (yearly)
29%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Niles

All 7 in Niles →