Nursing HomeInspections

Lutheran Home for the Aged

Nursing home in Arlington Heights, IL

Medicare & Medicaid certified5★ overall (CMS)

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Public-record details

Address
800 West Oakton Street, Arlington Heights, IL 60004
Phone
(847) 253-3710
Listed under
Nonprofit, 4–5 star overall rating
Medicare CCN
145739
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
4 of 5
Quality measures rating
5 of 5
Certified beds
354
Average residents per day
245
Ownership
Nonprofit, corporation
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 17, 1992
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 145739. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jan 22, 2026. CMS lists 37 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 10, 2023 to Jan 22, 2026): 18 from complaint inspections, 8 at the “actual harm” level or higher.

InspectionCitationSeverity
Jan 22, 2026Ensure medication error rates are not 5 percent or greater.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Sep 16, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
Jul 16, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jul 2, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
May 14, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Apr 30, 2025Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
Feb 21, 2025Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 21, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Nov 21, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights
D
Potential for more than minimal harm, isolated
Nov 21, 2024PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Nov 21, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Nov 21, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 37. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 6 fines totalling $129,175 and 1 denial of Medicare payment for new admissions in the last three years.

Feb 27, 2026Payment denial for 16 days from May 27, 2026
Sep 16, 2025Fine: $14,768
Jul 2, 2025Fine: $14,505
Apr 30, 2025Fine: $31,603
Nov 7, 2024Fine: $40,339
Oct 2, 2024Fine: $13,910
Feb 29, 2024Fine: $14,050

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.83 hours
Registered nurse (RN) time per resident per day
0.90 hours
Nurse aide time per resident per day
2.17 hours
Total nurse staffing on weekends
3.54 hours
Nursing staff turnover (yearly)
34%
RN turnover (yearly)
29%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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